Policies

Normal Delivery Hours: 7:00 am - 5:00 pm.

All spaces that are utilized for eating and drinking should be used in a manner to reduce or minimize the chance for transmission of COVID-19 in these settings. Identifying appropriate eating and drinking areas is the responsibility of local units and/or building management.

Additional charges apply for earlier or later deliveries and pickups.

Additional labor charges may also apply for large groups and all day meetings. Minimum Order: 25.00

When placing orders, a 24 hour notice is greatly appreciated.

Standard Drop off & Pick Up Service is served with paper products. In order to ensure that we are able to recover all catering equipment, please ensure that no equipment is removed from its original delivery location. Please note if we are not able to recover catering equipment delivered, a replacement fee may apply.

Disposable plates, cutlery, napkins & condiments accompany all services. Full china service is available at an additional charge.

Orders cancelled with less than 24 hour notice will be fully charged. This includes any contracted external labor or rentals.

All orders are subject to 6.25% MA Sales Tax, except internal groups with a billing code and students. You can book your campus catering online with your HMS 33 digit billing code

Please note that certain menu items require 24-72 hour notice.

Kosher and special dietary meals available upon request.

Restaurant Associates is a full service catering company and we can accommodate all of your special event needs.

Please contact the Catering Department at:
Phone: 617.432.7070
Fax: 617.432.7071
Email:ra_catering@hms.harvard.edu